Jenny Xinfang Feng – and the firm that employs him or her – is regulated by the Financial Industry Regulatory Authority (FINRA).
If you are like most people, before you go out to dinner at a new restaurant, you probably take a quick look at the reviews. This makes sense; you are going to pay for an expensive dinner, and you need to be sure that you are getting a good value.
Yet, when choosing a financial advisor, many people fail to conduct this same level of due diligence. Before turning over access to your money, you need to be sure that you have found a financial advisor that you can trust. Here, our audit report, including details of allegations, complaints, and sanctions will help you decide whether or not to invest with Jenny Xinfang Feng.
BrokerComplaints.com is currently investigating allegations related to Jenny Xinfang Feng. We provide a free platform for investors to help them in their claims against negligent brokers and brokerage firms.
About Jenny Feng
Jenny Xinfang Feng is an Investment Adviser. Jenny Xinfang Feng’s Central Registration Depository (CRD) number is 6312900 and the FINRA Profile can be found at – https://brokercheck.finra.org/individual/summary/6312900.
Click here to download a Detailed Audit Report for Jenny Xinfang Feng.
Jenny Xinfang Feng has previously been reprimanded and has disclosures and/or client dispute(s) listed at FINRA BrokerCheck.
Accusations and Disclosures
You can find below, a quick snapshot of Jenny Xinfang Feng’s regulatory actions, arbitrations, and complaints.
DISCLOSURE 1 –
- Event Date: 2/12/2021
- Disclosure Type: Regulatory
- Resolution: Final |FDA Docket:2018058750801
- AAO Docket: 2018058750801
- Initiated By: FINRA
- Allegations: Without admitting or denying the findings, Feng consented to the sanctions and to the entry of findings that she engaged in an unethical course of conduct and circumvented her member firm’s policies and procedures by assisting an elderly customer to designate her and a colleague, also a firm registered representative, as beneficiaries on the customer’s variable annuity policy, misrepresenting their relationship with the customer to the annuity company, and attempting to conceal her conduct from her firm. The findings stated that, several years prior, the customer purchased a variable annuity and designated her family members as beneficiaries. The customer was not related to Feng or Feng’s colleague. During a call with the annuity company, Feng, with her colleague present, claimed that she was calling for \grandma,\ and requested that a change of beneficiary form to be sent to Feng’s personal email address. Neither Feng nor her colleague identified themselves as registered representatives associated with the firm. Feng and her colleague assisted the customer in completing a beneficiary change form, which falsely represented to the annuity company that Feng’s relationship to owner was \granddaughter\ and Feng’s colleague’s relationship to owner was \sister.\ The customer’s family members discovered that Feng and her colleague were designated as the customer’s beneficiaries and the designations were changed to remove Feng and her colleague. Feng never disclosed to the firm that she was a named beneficiary on the customer’s variable annuity, including after the customer’s family members complained to the firm. Moreover, during an internal review, Feng denied being a beneficiary of the customer’s accounts or policies in response to an email from the firm. She continued to deny being the customer’s beneficiary in response to email inquiries about her beneficiary status and during an interview with firm compliance personnel.
- Resolution: Acceptance, Waiver & Consent(AWC) |Sanctions: Civil and Administrative Penalty(ies)/Fine(s) |Amount: $7,500.00 Sanctions: Suspension |Registration Capacities Affected: All capacities
- Duration: six months
- Start Date: 2/16/2021
- End Date: 8/15/2021
DISCLOSURE 2 –
- Event Date: 8/7/2020
- Disclosure Type: Employment Separation After Allegations
- Firm Name: Transamerica Financial Advisors, Inc.
- Termination Type: Discharged
- Allegations: The Firm learned that the Representative had been listed as a beneficiary on a customer’s variable annuity held at another firm. The Representative informed the insurance company during phone conversations that she was the customer’s granddaughter, and the Representative was identified as the customers’s granddaughter on the beneficiary change request form. The Representative was not related to the customer. Additionally, the Representative provided inaccurate information to the Firm during its investigation of the matter.
According to a study prepared for the FINRA Investor Education Foundation, 80 percent of American investors report that they have been solicited to participate in a fraud scheme, while 11 percent of American investors report that they personally lost money as a result of fraud.
FINRA notes that the rate of investment fraud is most likely much higher than it is reported. This is because many victims of financial advisor scams are too ashamed to come forward. Further, the study also found that a significant number of investors do not know how to spot common red flags of investment fraud. The least you should do is share your experience with other potential victims of investment scams.
Under federal securities law and securities industry regulations, registered investment firms have a legal duty to supervise their financial advisors. Section 15(b)(4)(E) of the Securities and Exchange Act of 1934 makes a securities firm liable for the conduct of representatives.
- TRANSAMERICA FINANCIAL ADVISORS, INC (CRD#: 16164) :: 6/10/2014 – 8/7/2020 :: COLUMBIA, MD
The duty to supervise securities representatives is a strong legal requirement. Registered investment firms must take many different steps to ensure that they are protecting their customers from irresponsible and criminal financial advisors.
Legit or Not?
Unfortunately, stockbroker fraud is more common than many investors would like to think. And yes, stockbrokers (including Jenny Xinfang Feng, but not limited to) can (and do) steal money from their clients. While it’s rare that a broker will literally steal his client’s money (though that does happen), typically the “theft” of investment funds comes in the form of other fraudulent violations of securities law and FINRA rules which leads to significant investment losses.
Investors generally understand that there are risks associated with buying and selling securities. The market can go up, and the market can go down. No matter how skilled of an investor you are, there are always risks. With that being said, sometimes investment losses cannot be blamed on simple back luck.
There are 10 major types of complaints we receive against Investment Brokers –
- Outright Theft (Conversion of Funds)
- Unauthorized Trading
- Misrepresentation or Omission of Material Facts
- Excessive Trading (Churning)
- Lack of Diversification
- Unsuitable Investment Recommendations
- Failure to Disclose a Personal Conflict of Interest
- Front Running of Transactions
- Breakpoint Sale Violations
- Negligent Portfolio Management
Do your due diligence before investing. Public records are available for everybody to review and decide on the safest bet.
How to Protect Yourself
We, as citizens, place a great deal of trust in the financial advisors who are tasked with helping us achieve and maintain financial security. Most of the time financial advisors and stockbrokers are honest folks who work diligently in their client’s best interests. However, on occasion financial advisors and the brokerage firms who employ them mess up and cause serious financial harm to their clients. Sometimes these losses are caused by simple negligence. Other times fraud or other serious misconduct is to blame.
Here are 5 signs that your broker needs to be reported –
- Breach of Fiduciary Duty: Under the Investment Advisers Act of 1940, certain investment professionals, known as registered investment advisors (RIAs), owe fiduciary obligations to their customers. Your investment broker must always look out for your best interests. If you lost money because of your broker’s breach of fiduciary duty, you may be entitled to compensation for the full value of your damages.
- Unsuitable Investments: Many financial advisors are not fiduciaries. Instead, they are held to the suitability standard. These stockbrokers and financial advisors can only sell and recommend financial products that are appropriate for a customer’s unique investment profile. If you lost money in unsuitable investments, you should consider reporting them.
- Material Misrepresentations or Omissions: Brokers have a duty to make fair and honest representations to their clients. If they fail to do so, and an investor loses money due to a misrepresentation or a material omission, the broker may be liable for the investor’s losses.
- Lack of Diversification: Brokers must also act with the appropriate level of professional skill. Pushing a customer into over-concentrated investments is highly risky. Brokers can be held liable for losses sustained because of an investor’s inappropriate lack of diversification.
- Excessive Trading (Churning): Stockbrokers and financial advisors must have a well-grounded, reasonable basis to execute all trades. Unfortunately, there are cases in which brokers will frequently trade on a customer’s account, simply to increase their own fees. This unlawful practice is known as churning.
- Unauthorized Trading: Brokers must have the proper legal authority to make transactions on behalf of a client. If you lost money because your broker made trades that you never approved of, you may have been the victim of unauthorized trading. You should consult with an experienced attorney.
Report Jenny Feng
In order to prevail in an investment fraud lawsuit or FINRA arbitration cases, you must be able to assert a viable ‘cause of action’.
Jenny Xinfang Feng – and the firm that employs this broker – is regulated by the Financial Industry Regulatory Authority (FINRA). FINRA provides an online form to allow investors to file a formal complaint against their financial advisor, stockbroker, or brokerage firm.
Click here to go to FINRA’s Online Complaint Form →
This form will ask you for specific information related to your complaint. Be prepared by gathering the following:
- Name and symbol for the investment product in question.
- The CRD number (6312900) for the broker – Jenny Xinfang Feng
- Your complete contact information.
Remember, it is advised to report your broker to FINRA, only after you have exhausted all of your other remedies and carefully prepared a compelling complaint. Once you file a complaint against your broker at FINRA, your case will be bound by FINRA’s rules and the arbitration panel’s eventual decision. The time clock will start, and your complaint will be served on your broker or broker-dealer.